The meaning of the different user statuses

  • Last Updated: April 2, 2024

Every user in the system has a status associated with them. There are five statuses that exist. Statuses can be updated manually via the user profile page but more often the status will update when someone completes a registration form. When a form is completed you can automatically set a user status based on a setting on the form's settings page. Look for the setting called User Status After Completion.

  • Active - This is the status that a user will typically have once they have registered and paid at least the minimum deposit for a session. This is also the status that is used for most financial reports that include a participant count.

  • Pending - You may want to have registration forms change a user's status to pending when they complete a registration form if you want to review each application as they come in. You can then review it and change it to Active once you decide to. Please note that this status is not viewable on the portal. For a form that was completed, they will simply see Received.

  • Inactive - Whenever a new user is created in the system (either through the portal or CamipumDB) they are given this status. When you deactivate a season, all users in that season will be set to Inactive (as long as they are not registered for another active season).

  • Lead - If you want to use Campium to manage your leads, you can set a new user to this status so that you can run reports or keep track of who is a lead. You can also use Campium's Embedded Inquiry Form to put on your website and gather leads. Once this form is filled out, users will automatically appear in CampiumDB as leads.

  • Archived - Campium does not delete data unless requested. If you know a user is no longer going to be using the system and you don't want them to show up in search, this is the status you should use.